Notice: due to our ongoing server migrations, there is a very high volume of customer tickets. As a result, response times may be significantly higher than usual, possibly several hours at peak times. All tickets will be handled in the order that they are received.
Welcome to the WebFaction ticketing system
The best way to get an answer to your question is to:
- Check our status blog or @wfstatus on Twitter for known current issues on our servers
- Search our official documentation (use the search box on this page) or our Q&A community.
- If you can't find an answer then ask your question in our Q&A community if you don't mind it being public.
- If you prefer to ask your question in private you can open a ticket in this help system (you must be logged on).
Search the documentation:
Example: "configure email" or "create database"