Welcome to the WebFaction ticketing system
The best way to get an answer to your question is to:
- Check our status blog or @wfstatus on Twitter for known current issues on our servers
- Search our official documentation (use the search box on this page) or our Q&A community.
- If you can't find an answer then ask your question in our Q&A community if you don't mind it being public.
- If you prefer to ask your question in private you can open a ticket in this help system (you must be logged on).
Search the documentation:
Example: "configure email" or "create database"